Help

Shopping guide

◉ Quick Guide

⇢ Visit the website 🌐 www.matinkim.vn.

⇢ Select your favorite product to view detailed information.

Choose the appropriate color and size for the product.

Select Add to Cart or Buy Now.

⇢ Go to the Cart page, check the quantity of products, then select Checkout.

⇢ On the Checkout page, fill in the required information (name / phone number / shipping address…) to process payment.

Enter Discount Code / E-voucher (if any).

⇢ Select the appropriate payment method and click Complete Order.


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◉ Detailed Guide

Step 1: Visit the Matin Kim Vietnam website


Step 2: CHOOSE YOUR FAVORITE PRODUCT

Click on the product you are interested in to see more detailed images and product information below.

①. Choose product color and size 


②. Adjust the product quantity according to your needs. Then, click ADD TO CART or BUY NOW.

 *** If you still wish to browse and select other products, please select ADD TO CART to save the current product. Then, click [X] to exit the Cart window.
***If you have selected enough items, click BUY NOW to proceed to order review and select a payment method.


Step 3: CHECK CART

On the Cart page, you can adjust the product quantity as needed.

➤ After checking the product quantity and Order Summary, click CHECKOUT to proceed to the next step. 


Step 4: ENTER SHIPPING INFORMATION

On the Checkout page ⇢ in the Information section, please enter all required information and your Discount Code / E-voucher* for the order, carefully double-check the information provided, then select "CONTINUE TO SHIPPING".

 


Step 5: CONFIRM SHIPPING FEE

After completing the shipping information, you will be redirected to the step to confirm the Shipping fee* information.

*Matin Kim Vietnam offers free nationwide shipping for orders from 990,000 VND.


Step 6: SELECT PAYMENT METHOD

You will be redirected to the Payment section; on this page, please select the payment method and billing address that matches your card or payment method.

1. Payment via ZaloPay.

2. OnePAY - Credit/ATM card/QR: online payment using bank card / visa-master credit card / e-wallet. 

3.  OnePAY - Installment (Credit Card): payment via installment plan (applicable for orders from 3,000,000 VND).

4. Payment via MOMO through OnePAY.

5. Cash on Delivery (COD): pay in cash to the carrier.

*Note: You may request an invoice from Matin Kim by checking the 'Request invoice' box after selecting your payment method.

Finally, click "COMPLETE ORDER" to finish placing your order on the Matin Kim Vietnam website.


Afterward, the screen will display the shipping/receiving address, order number, and total payment amount for your review.

If you need assistance with your order, please contact:

  • Hotline: 1900 63 64 01 (from 09:00 to 18:00 every day)
  • Email: support@matinkim.vn

***Note:

- For orders valued at 20,000,000 VND or more, please pay the full order value in advance using any of the online payment partners listed on Matin Kim's homepage. We will process and ship your order once the payment has been confirmed as successful.

- Matin Kim's system will send a confirmation email to you once the order is placed successfully. Please check your email for order details including order number, status, and product information. We will process your order as soon as possible.

 

We wish you a happy shopping experience!